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IT Architecture

• Why IT Architecture Is Important in the Selection of a CRM Solution

  Customers’ Changing Needs Dictate a Flexible, Adaptive, and Customer-Friendly CRM Infrastructure

  by Patricia Seybold

  Architecture has become a key consideration when evaluating CRM offerings. Often, IT architects are the key influencers in the decision-making process.
  Aug. 29, 2002

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• Why Build Web Services Using Vendor-Provided Core Services?

  Lessons in SOA

  by Susan Aldrich

  The value of Web Services derives in part from adopting Service Oriented Architectures (SOA) based on layers of shared core services. Should you use vendors' versions of core services or build your own?
  Jun. 6, 2002

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• The Future of Portals

  On Doors, Windows, and Workspaces

  by David Marshak

  Portals are beginning to provide great benefits by going past access and aggregation to become the workspaces of the future.
  May. 30, 2002

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• Why Web Services Are Strategic

  A Web Services Primer for the Customer-Centric Executive

  by Patricia Seybold

  Web Services aren’t a passing fad. They’re part of an inexorable technology evolution towards service-oriented architectures.
  May. 2, 2002

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• Ford Launches the ePIM Initiative:

  Using WebSphere and MQSeries to Integrate Disparate Enterprise Applications

  by Geoffrey Bock

  Ford Motor Company launched the enterprise Product Information Management (ePIM) initiative in 1999.
  Feb. 28, 2002

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• End-to-Edge Visibility

  Architecting Applications for the Edge of the Network

  by David Marshak

  We need to move from an internal focus on end-to-end computing to enabling users and devices at the edge of the network and provide end-to-edge visibility.
  Jan. 24, 2002

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• What to Look for in a Web Services Assembly Platform

  Questions to Consider As You Embrace Web Services Development

  by Patricia Seybold

  Web Services Assembly Platforms will soon become an important part of your IT toolkit. Here are some questions you should ask when comparing alternatives.
  Jan. 10, 2002

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• Bankers Trust Australia Extends Its Marketing Reach

  The Firm Develops a Campaign Management Application Using Data Warehouse Tools and Technologies

  by Wayne Eckerson

  No Description Available
  Mar. 1, 1998

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