IT Management
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Creating a Blended Architectural Portfolio
Candidate Strategies for Your Blended Architecture
by Brenda MichelsonThe new Architecture strategies—services oriented, process based, event driven, Grid enhanced, or real time/right time—are each compelling on their own, but have you thought about bringing them together? Have you though how powerful a blend could be? -
Microsoft's Roadmap for Windows
Getting to Longhorn without Detours
by Michael GouldeMicrosoft’s latest shift in plans for the next version of its Windows desktop and server operating systems reflects the challenge the company faces in developing and executing plans. Customer planning suffers a setback each time Microsoft announces these -
L.L. Bean's Architecture Evolution
Employing a Services-Oriented Architecture for Cross-Channel Synergy
by Brenda MichelsonL.L. Bean, a notoriously private company, shares with the Patricia Seybold Group its Services Based Architecture story, from the early days in the lab to providing the foundation for its most critical applications: multichannel customer sales and service -
Raindance Meeting Edition, Version 1.2 Update
New Enhancements Address Key Limitations of the First Release
by David MarshakThe most recent update to Raindance Meeting Edition (Version 1.2) addresses a key limitation and fills some important holes. -
Content Management Evaluation Matrix
A Blank Matrix to Facilitate Your Evaluation Process for Content Management Systems
by Geoffrey BockIn this report, we present our blank matrix for evaluating content management systems. -
Online Meeting Pricing Models for the Top Providers
Heated Competition Leads to Lower Prices and More Options
by David MarshakIn this report, we define the dominant online meeting pricing models and look at the current models and prices of the leading providers. -
Oracle Web Conferencing
A Collaborative Focus Makes for an Intriguing New Offering
by David MarshakOracle Web Conferencing is an online meeting platform that provides an innovative approach to real-time collaboration. -
Microsoft Office Live Meeting
How the PlaceWare Service Stacks Up against Our Online Meeting Evaluation Framework
by David MarshakIn this report, we review Microsoft Office Live Meeting (formerly PlaceWare) against our online meeting evaluation framework. -
The CrownPeak Solution for Web Publishing
Providing a Web Content Management Application and Tools as Outsourced Business Services
by Geoffrey BockCrownPeak Technology has steadily gained market momentum with Advantage CMS, its Web content management application, delivered as an outsourced business service. The company has also released Advantage ES, a suite of developer tools and customization cap -
Orchestrating Content-Enabled Applications for Customer Connections
Why Workflow and Business Process Management Are Going to Converge and What You Should Do about It
by Geoffrey BockWorkflow and business process management capabilities, we believe, are converging to create a new kind of application environment—which we can best term content-enabled applications. -
Trends in the Online Meeting Space
Leading to Real Choices for Customers
by David MarshakOnline meeting trends are toward more flexible choices for customers. -
Payment Strategies
Customer Experience Insights Gleaned from Watching the U.S. Banking Industry
by Patricia SeyboldBank of America has developed a good governance model to tackle a difficult strategic problem that crosses organizational boundaries and product line boundaries. Here's a brief look at how BofA has organized to develop an integrated payments strategy. -
Microsoft Systems Management Server 2003
Microsoft's Configuration Management Solution for Windows and Beyond
by Robert Eugene SheltonThis report evaluates Microsoft Systems Management Server configuration management solution against the PSGroup product evaluation framework for configuration management products. -
Securing Roving Content
Taking Stock of Microsoft-InterTrust Deal for the Future of Digital Rights Management
by Geoffrey BockWith the settlement of its patent dispute with InterTrust, Microsoft is now poised to standardize a set of underlying enterprise digital rights management services for roving content. -
WebEx Meeting Center
The Leader in Market Share Provides Impressive Collaborative Functionality
by David MarshakSee how WebEx Meeting Center rates against our online meeting evaluation framework. -
IBM Tivoli Configuration Manager v4.2
IBM’s Heterogeneous Configuration Management Solution
by Robert Eugene SheltonThis report evaluates IBM’s Tivoli configuration management solution against the PSGroup product evaluation framework for configuration management products. -
Evaluating Configuration Management Products
Why You Need Configuration Management Software and How to Select it
by Robert Eugene SheltonThis report outlines the Patricia Seybold Group’s framework for evaluating configuration management products and helps you structure a business case to determine the ROI on such products in your organization. -
Project Avalanche
Corporate IT Executives Band Together to Evolve Shared IP
by Patricia SeyboldThe Avalanche Corporate Technology Cooperative, also known as "Project: Avalanche" is a brand new corporate customer-led initiative to enable corporate IT executives to extract more value out of their IT investments. Avalanche Cooperative members can now -
Content Management Feature Comparison Matrix
Comparing Seven Enterprise Content Management Products against Our Evaluation Framework
by Geoffrey BockThe content management feature comparison matrix summarizes our assessments of six enterprise content management products--Documentum 5 ECM Platform, FileNet P8, IBM Content Manager V.8.2, Interwoven 5.5 Content Infrastructure, Merant Collage V.4.0, Micr -
Raindance Meeting Edition
Raindance Brings the Feeling of Face-to-Face Meetings Online
by David MarshakSee how Raindance Meeting Edition rates against our online meeting evaluation framework.
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