What Most People Want in an E-Wallet
E-wallets will be like mobile phones themselves. We didn’t know we needed them until we have them. What do people care about the most? Here’s a list of customers’ requirements we’ve discovered, in rough priority order:
- Don’t let my account information be seen or used by anyone; even the person or company I’m paying. Use some kind of proxy for my actual credit cards and bank account.
- If I lose my phone, I don’t want my information to be compromised or able to be compromised, and I want it backed up so I don’t lose anything.
- Let me purchase little things (a can of soda) or big things (a computer) without penalizing me, or the merchant, with high transaction or processing fees.
- Let me manage my spending, see where my money is going, and feel sure I’m always getting the best deal.
- Don’t lock me into a single mobile phone network, mobile phone, or e-wallet; Let me migrate seamlessly from one to another
What else is important to you?
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