High Tech, Science & Engineering

  • Oracle Enters Collaboration Race:

    Oracle Will Soon Offer an Alternative to Microsoft Exchange; Will Anyone Migrate?

    by David Marshak
    Oracle will release an e-mail and collaboration product later this year that is technologically competition to Microsoft Exchange and IBM’s Lotus Domino. The company, however, faces an uphill battle trying to dislodge these entrenched market leaders.
    Jul. 25, 2002
    All Members
    0 comments
    click to read more

  • Sharp Microelectronics of the Americas’ Strategy for Integrating Enterprise Applications

    Managing the Demand for Semiconductor Components in the American Marketplace

    by Geoffrey Bock
    This case study describes how Sharp Microelectronics of the Americas is planning to use a business-to-business integration (B2Bi) solution from Extricity/Peregrine to improve the sales and management.
    Oct. 4, 2001
    All Members
    0 comments
    click to read more

  • Saving Customers’ Time: Master Customer Scenario® Design

    How National Semiconductor, Tesco, and Buzzsaw.com Use Customer Scenarios to Improve Customer Experience

    by Patricia Seybold
    Customer Scenario® Design is a technique that, when used well, will ultimately save your customers time and foster customer loyalty.
    Jun. 7, 2001
    All Members
    0 comments
    click to read more

  • The Customer Revolution

    How to Thrive When Customers Are in Control

    by Patricia Seybold
    In The Customer Revolution, the essential truths of business today are identified: “The Internet economy is the customer economy, and the fundamental source of value in the new customer economy is customers.” In the customer economy, the depth of your customer relationships is directly proportional to the value of your business. Attracting and retaining customers will be the core competencies of successful firms. Companies will be increasingly valued based on how they build relationships with their customers and on those customers' long-term value to the company.
    Jun. 1, 2001
    All Members
    0 comments
    click to read more

  • National Semiconductor Seduces Its Value Chain

    A Best Practice in Electronic Commerce

    by Patricia Seybold
    National Semi continues to impress us with the deliberate way it continuously extends the reach of its electronic business initiatives.
    May. 1, 1998
    All Members
    0 comments
    click to read more