Portals
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Do Portals Impact Business Processes?
One Company's Experience
by David MarshakPortals require the re-thinking of business processes, as the story of one of our clients illustrates. -
Key Issues around Portals and Content Management
The Who, What, Where, When, Why, and How
by David MarshakContent Management is one of the largest challenges of implementing Portals. This report looks at the relationship between the two domains from a portal-centric perspective. -
What Customer-Centric Executives Need to Know about Portals:
A Customer-Driven Approach
by David MarshakCustomer-centric executives should adopt portals as the latest tool in their arsenal for managing the customer experience. -
Portal Framework
Our Framework for Evaluating and Comparing Portal Platforms
by David MarshakWe present our framework for evaluating portal platform products. The framework enables product-to-product comparisons on functionality, services, and architectural levels. -
What Are The Issues Around Single Sign-On?
Portal Q & A
by David MarshakAddressing the question of single sign-on for portals is more difficult as the complexity of the portal increases. -
Customer Issues: Single Sign-On
Pursuing the Holy Grail of Single Sign-On in a World of Complex Business Partnerships
by Patricia SeyboldDelivering Single Sign-On is a high priority for CIOs in 2003. It won’t be easy! -
IBM's WebSphere Portal Express for Medium Businesses:
Its Goal: To Lower Cost and Complexity Barriers
by David MarshakIBM introduces WebSphere Portal Express, a portal offering aimed at small and medium business. -
Portal Q & A
If You Build it, Will They Come?
by David MarshakThe answer to how do you train portal users depends on whether you are building Workspace portals or Resource Portals. -
The State of Portlet Standards:
Clearing Up the Confusion
by David MarshakMajor steps are being taken to bring standards into building Portlets, including a common Java API and a remote Portlet extension to Web Services. -
On Adaptive Portals and Contextual Collaboration:
Is It the Perfect Match?
by David MarshakPortals and collaboration are both evolving to be adaptive and contextual and will eventually both be services that support customer scenarios. -
What’s Your Portal Strategy?
How to Position Portals within Your Overall IT and E-Business Strategy
by Patricia SeyboldHere’s the best way to plan your portal strategy. Leverage your existing e-business initiatives and use portals to bring together the key customer scenarios that each set of constituents needs. -
Portals: What Companies Care About
Results from Our Portal Survey
by David MarshakWe present and analyze the results of our survey on portals. This includes the drivers and target audiences, the vendors being used, and, most importantly, the key issues around portals. -
The Future of Portals
On Doors, Windows, and Workspaces
by David MarshakPortals are beginning to provide great benefits by going past access and aggregation to become the workspaces of the future. -
Empire Blue Cross and Blue Shield Delivers Customer-Centric Services over the Web
Using E-Business Portals to Transform Relationships with Members, Physicians, Brokers, and Employers
by Geoffrey BockEmpire Blue Cross and Blue Shield has now introduced four customer-focused self-service portals, targeting the needs of members, physicians, brokers, and employers. -
Sharp Microelectronics of the Americas’ Strategy for Integrating Enterprise Applications
Managing the Demand for Semiconductor Components in the American Marketplace
by Geoffrey BockThis case study describes how Sharp Microelectronics of the Americas is planning to use a business-to-business integration (B2Bi) solution from Extricity/Peregrine to improve the sales and management.
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