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Online, Mobile & IT

• Content Management: What Organizations Care About

  Results from Our Content Management Survey

  by Geoffrey Bock

  We conducted a survey of our customers to identify and describe key trends for content management systems.
  Sep. 26, 2002

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• Cysive Applies Web Services to Create Flexible Business Scenarios

  Cymbio Interaction Server V2 Connects Users and Devices to an Orderly Back-End Façade

  by Susan Aldrich

  Cysive’s Cymbio Interaction Server is a high-end interaction and business process composition environment that uses Web Services standards as the base for creating a uniform façade for all application assets.
  Sep. 19, 2002

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• The State of Portlet Standards:

  Clearing Up the Confusion

  by David Marshak

  Major steps are being taken to bring standards into building Portlets, including a common Java API and a remote Portlet extension to Web Services.
  Sep. 12, 2002

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• Web Services Sell Groceries at Tesco.com

  New Approach Provides Rich Customer Experience and Future-Proofs the Home-Shopping Application

  by Susan Aldrich

  Tesco.com, the world’s most successful Internet grocer, is using Web Services to reach customers via handhelds and desktops.
  Aug. 29, 2002

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• On Adaptive Portals and Contextual Collaboration:

  Is It the Perfect Match?

  by David Marshak

  Portals and collaboration are both evolving to be adaptive and contextual and will eventually both be services that support customer scenarios.
  Aug. 15, 2002

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• What’s Your Portal Strategy?

  How to Position Portals within Your Overall IT and E-Business Strategy

  by Patricia Seybold

  Here’s the best way to plan your portal strategy. Leverage your existing e-business initiatives and use portals to bring together the key customer scenarios that each set of constituents needs.
  Aug. 8, 2002

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• Oracle Enters Collaboration Race:

  Oracle Will Soon Offer an Alternative to Microsoft Exchange; Will Anyone Migrate?

  by David Marshak

  Oracle will release an e-mail and collaboration product later this year that is technologically competition to Microsoft Exchange and IBM’s Lotus Domino. The company, however, faces an uphill battle trying to dislodge these entrenched market leaders.
  Jul. 25, 2002

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• Portals: What Companies Care About

  Results from Our Portal Survey

  by David Marshak

  We present and analyze the results of our survey on portals. This includes the drivers and target audiences, the vendors being used, and, most importantly, the key issues around portals.
  Jun. 20, 2002

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• Why Build Web Services Using Vendor-Provided Core Services?

  Lessons in SOA

  by Susan Aldrich

  The value of Web Services derives in part from adopting Service Oriented Architectures (SOA) based on layers of shared core services. Should you use vendors' versions of core services or build your own?
  Jun. 6, 2002

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• The Future of Portals

  On Doors, Windows, and Workspaces

  by David Marshak

  Portals are beginning to provide great benefits by going past access and aggregation to become the workspaces of the future.
  May. 30, 2002

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• Anatomy of Web Services:

  Five Technology Categories and Selection Criteria

  by Susan Aldrich

  In seizing the Web Services opportunity, use these guidelines to select technologies from our five categories.
  May. 16, 2002

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• The Web Services Freight Train

  Rapid Adoption Is Certain; Get Rolling or Get Rolled Over

  by Susan Aldrich

  By 2006, Web Services will permeate corporate applications portfolios, driven by business relationships and strategy.
  May. 2, 2002

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• Why Web Services Are Strategic

  A Web Services Primer for the Customer-Centric Executive

  by Patricia Seybold

  Web Services aren’t a passing fad. They’re part of an inexorable technology evolution towards service-oriented architectures.
  May. 2, 2002

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• Ford Launches the ePIM Initiative:

  Using WebSphere and MQSeries to Integrate Disparate Enterprise Applications

  by Geoffrey Bock

  Ford Motor Company launched the enterprise Product Information Management (ePIM) initiative in 1999.
  Feb. 28, 2002

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• End-to-Edge Visibility

  Architecting Applications for the Edge of the Network

  by David Marshak

  We need to move from an internal focus on end-to-end computing to enabling users and devices at the edge of the network and provide end-to-edge visibility.
  Jan. 24, 2002

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• What to Look for in a Web Services Assembly Platform

  Questions to Consider As You Embrace Web Services Development

  by Patricia Seybold

  Web Services Assembly Platforms will soon become an important part of your IT toolkit. Here are some questions you should ask when comparing alternatives.
  Jan. 10, 2002

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• Social Searching within Enterprise-Wide Discovery Networks

  Organizing Expertise, Experience, Experts, and Communities of Interest to Locate Relevant Digital Content

  by Geoffrey Bock

  Social searching--finding items based on networks of social relationships--represents a core capability for discovering critical content in the digital age.
  Jan. 3, 2002

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• Standard Life

  Creating the Infrastructure to Take Advantage of Changing Business Conditions

  by David Marshak

  Standard Life of the UK has migrated to a standards-based hub-and-spoke architecture which enables the company to quickly provide new e-business applications for its agents and customers.
  Dec. 20, 2001

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• Why Metadata Matters

  Adding the Critical Insights for Intelligent Content Management Capabilities

  by Geoffrey Bock

  Managing the metadata that adds “intelligence” to our cyber-centric interactions is fast becoming a critical aspect of creating a compelling online experience. Metadata describes the type and structure of specific data elements.
  Nov. 15, 2001

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• Anonymous Now (and Then)

  Sometimes It Is in the Best Interest of a Company for Employees To Browse Catalogs Anonymously

  by Martha Frey

  Anonymous Now functionality gives employees the ability to make privacy choices at will, while preserving the supplier’s overall ability to know the customer and send relevant marketing messages.
  Oct. 4, 2001

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