Online, Mobile & IT
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Sharp Microelectronics of the Americas’ Strategy for Integrating Enterprise Applications
Managing the Demand for Semiconductor Components in the American Marketplace
by Geoffrey BockThis case study describes how Sharp Microelectronics of the Americas is planning to use a business-to-business integration (B2Bi) solution from Extricity/Peregrine to improve the sales and management. -
Catalog Commerce
Helping Your Customers Make Wise Choices
by Martha FreyWe like the phrase “catalog commerce” because it puts the emphasis where it belongs: on the power of the catalog. -
RX: Solve Critical Content Problems Today
Forget Central Planning; Distribute the Control and the Decisions
by Susan AldrichEnterprise systems management as we know it today is on the way to irrelevance. It is about to be replaced by a new wave of enterprise management solutions. -
The Customer Revolution
How to Thrive When Customers Are in Control
by Patricia SeyboldIn The Customer Revolution, the essential truths of business today are identified: “The Internet economy is the customer economy, and the fundamental source of value in the new customer economy is customers.” In the customer economy, the depth of your customer relationships is directly proportional to the value of your business. Attracting and retaining customers will be the core competencies of successful firms. Companies will be increasingly valued based on how they build relationships with their customers and on those customers' long-term value to the company. -
Syndicated Product Content Management Is One of the Greatest Challenges in E-Commerce
Invest in Product Content Management and Make It Easier for Your Customers to Do Business with You
by Martha FreyWhat does a product content management system look like? This report identifies the tools that manufacturers and distributors need to manage their product information better. -
Lessons from FindMRO.com, the MRO Sleuth
Best Practices in Content and Search
by Susan AldrichThis report analyzes FindMRO’s content strategy and programs and identifies nine lessons learned. -
Understanding the Requirements for E-Markets
Where Should you Place Your Bets?
by Susan AldrichE-markets are hard to use for buyers, have a problematic business model for suppliers, and are still quite immature in terms of functionality. Executives rethinking their e-market investments will see where their companies fit and what the trade-offs are. -
How Do You Manage Your E-Business?
Your Workers Are Invisible, and Their Managers May Not Be on Board
by Susan AldrichAs business shifts to ebusiness, IT problems have become business problems. Electronic business systems, which automate business processes and allow customers to serve themselves, must have automated management systems. -
E-Merchandising Readiness Checklist:
Helping Customers Make Buying Decisions
by Martha FreyNo Description Available -
Duck Head Apparel Goes National on the Web
Non-Catalog Retailer Tackles E-Commerce
by David MarshakDuck Head Apparel, a brand of casual clothes sold through major retailers, launched its own online store—a major undertaking for a manufacturer that had never even had a catalog -
Adding Executive Job Searching to the Wall Street Journal Interactive Edition
Crossing the Digital Divide for Job Recruiting
by Geoffrey BockThe Wall Street Journal and Korn Ferry created a partnership to link the WSJ's employment ads with Korn Ferry's interactive screening tool, FutureStep. Their goal: reduce the time to fill business manager positions from 4 months to 30 days. -
Bacardi Limited Leverages Groupware into Electronic Commerce
Providing a View into the Supply/Distribution Chain
by David MarshakNo Description Available -
National Semiconductor Seduces Its Value Chain
A Best Practice in Electronic Commerce
by Patricia SeyboldNational Semi continues to impress us with the deliberate way it continuously extends the reach of its electronic business initiatives. -
The Wall Street Journal Interactive Edition, 1997
Extending and Enhancing the Marketplace for Business Information
by Geoffrey BockNo Description Available
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