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Online, Mobile & IT

• The Future for Open Text

  How Livelink Will Deliver Content and Foster Collaboration among Task Teams

  by Geoffrey Bock

  Open Text provides a wide range of capabilities for managing content and fostering team-oriented collaboration within intranets, based on its flagship product suite, Livelink.
  Dec. 2, 2004

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• PSGroup Bulls-Eye: Self-Service and Support Search

  Which Providers Offer the Best Controls for Managing the Search Experience? Featuring EasyAsk, Endeca, FAST, InQuira, iPhrase, Knova, and Primus

  by Susan Aldrich

  This Bulls-Eye is our ranking of the search management and tuning capabilities of self-service and support search products from seven vendors: EasyAsk, Endeca, FAST, InQuira, iPhrase, Knova, and Primus.
  Dec. 2, 2004

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• Looking for Business Architects?

  Check Out Your Ebusiness Leader

  by Patricia Seybold

  Ebusiness visionaries are the true business architects of the 21st century. They invest now in the core services that will be required to both deliver immediate value to customers and partners and support the way the business will operate in the future.
  Nov. 23, 2004

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• PSGroup Bull's-Eye: Self-Service and Support Search Solutions: Best Retrieval and Results Management

  Which Providers Offer the Best Retrieval and Results Management? Featuring EasyAsk, Endeca, FAST, InQuira, iPhrase, Knova, and Primus

  by Susan Aldrich

  This Bull’s-Eye is our ranking of the retrieval and results management capabilities of self-service and support search products from seven vendors: EasyAsk, Endeca, FAST, InQuira, iPhrase, Knova, and Primus.
  Nov. 23, 2004

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• Interwoven at the Crossroads

  Prospects for Weaving Together Disparate Product Capabilities into an Integrated ECM Platform Offering

  by Geoffrey Bock

  Interwoven is an enterprise content management vendor at the crossroads. This month, at its recent analyst conference, Interwoven identified both its current product plans and its future directions.
  Nov. 23, 2004

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• Building Infrastructure with Integrated Stacks

  Tradeoffs are Key

  by Michael Goulde

  Designing and building the software infrastructure necessary to support customer-facing applications is complex and expensive. An emerging trend for software suppliers to provide complete, well-integrated stacks may help reduce complexity and cost.
  Nov. 18, 2004

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• PSGroup Bull's-Eye: Online Meeting Platforms: Best Set of Real-Time Collaborative Tools

  Which Providers Offer the Best Set of Real-Time Collaborative Tools? Featuring Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx

  by David Marshak

  This Bull’s-Eye is our evaluation of the collaboration tools provided by the online meeting services and products from Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx.
  Nov. 18, 2004

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• PSGroup Bull's-Eye: Online Meeting Platforms: Best Tools to Schedule and Prepare Collaborative Meetings

  Which Providers Offer the Best Tools to Schedule and Prepare Collaborative Meetings?

  by David Marshak

  This Bulls-Eye is our evaluation of the scheduling and preparation capabilities provided by the Online Meeting services and products from Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx.
  Nov. 10, 2004

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• Astoria Structured Document Management System 4.3

  Using Content Components to Assemble Structured Documents

  by Geoffrey Bock

  Astoria Software delivers the Astoria Structured Document Management System, a product designed to improve accuracy, increase productivity, and accelerate the time required to publish structured documents in electronic or hard-copy formats.
  Nov. 10, 2004

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• Content Management Framework

  Our Revised Criteria for Evaluating and Comparing Enterprise Management Systems

  by Geoffrey Bock

  This report provides a framework with which to evaluate Enterprise Content Management Systems.
  Nov. 4, 2004

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• PSGroup Bull's-Eye: Online Meeting Platforms: Best Online Meeting Convocation Capabilities

  Which Providers Offer the Best Online Meeting Convocation Capabilities?

  by David Marshak

  This Bull’s-Eye is our evaluation of the ad hoc meeting convocation capabilities provided by the online meeting services and products from Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx.
  Nov. 4, 2004

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• Self-Service and Support Search Solution Comparison Matrix

  EasyAsk, Endeca, FAST, InQuira, iPhrase, Knova, and Primus Compared to Our Evaluation Framework

  by Susan Aldrich

  This report presents a side-by-side comparison of seven solutions against 23 criteria identified by our Self-Service and Support Search Solution Evaluation Framework.
  Oct. 28, 2004

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• PSGroup Bull's-Eye: Online Meeting Platforms: Best Seamless Phone and Web Experience

  Which Providers Offer the Best Seamless Phone and Web Experience?

  by David Marshak

  This Bulls-Eye is our evaluation of the Integrated Web/Teleconferencing capabilities provided by the Online Meeting services and products from Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx.
  Oct. 28, 2004

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• Primus Enterprise Search V.4 Self-Service and Support Search Solution

  Classification and Context

  by Susan Aldrich

  Primus Enterprise Search stacks up very well against our self-service and support search solution evaluation framework.
  Oct. 21, 2004

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• Online Meeting Services Comparison Matrix

  Comparing Services and Products from Convoq, Genesys Conferencing, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx against Our Evaluation Framework

  by David Marshak

  In this report, we summarize our framework-based evaluations of eight online meeting products in the form of a matrix.
  Oct. 21, 2004

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• Creating a Blended Architectural Portfolio

  Candidate Strategies for Your Blended Architecture

  by Brenda Michelson

  The new Architecture strategies—services oriented, process based, event driven, Grid enhanced, or real time/right time—are each compelling on their own, but have you thought about bringing them together? Have you though how powerful a blend could be?
  Oct. 14, 2004

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• Strategic Planning for Search

  Where We Think You’ll Want to Take Search

  by Susan Aldrich

  The range of problems search engines will address, and the value of findability, will increase steadily through 2007. An acceptable level of findability requires some new investments in technology and information management tasks--plus leadership.
  Oct. 14, 2004

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• Lotus Web Conferencing 6.5.1

  A Strong Internal Meeting Platform That Needs to Connect Better to the Rest of the World

  by David Marshak

  Lotus Web Conferencing provides a strong set of collaboration features for enterprise online meetings.
  Oct. 7, 2004

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• How to Think about Search

  Findability Factors Include Technology and Tasks

  by Susan Aldrich

  There are a lot of people who think search is terrible. We believe that the dissatisfaction reflects a focus on the wrong problem. The problem is not search. The problem is findability.
  Oct. 7, 2004

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• Microsoft's Roadmap for Windows

  Getting to Longhorn without Detours

  by Michael Goulde

  Microsoft’s latest shift in plans for the next version of its Windows desktop and server operating systems reflects the challenge the company faces in developing and executing plans. Customer planning suffers a setback each time Microsoft announces these
  Sep. 30, 2004

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