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Snowden & NSA Surveillance by Patricia Seybold in Online, Mobile & ITWe Are All Under Surveillance Edward Snowden has slipped out of the Moscow airport to a hide-away somewhere in Russia. I wish him well. I also hope he can remain safe from assassins and would-be persecutors and extraditors. Edward Snowden is a hero to me. He is a young man ...
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DuckDuckGo—A Private Alternative to Google by Patricia Seybold in Online, Mobile & ITIf you are getting even more concerned about your privacy since Snowden's revelations of the widespread snooping by the NSA, seriously consider ditching the Google search engine. When you search on Google, your searches and actions are tracked and passed along to ad networks that can then be forced to ...
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How Should the Disclosures about NSA Snooping Change Things? by Patricia Seybold in Online, Mobile & ITI can’t ignore Edward Snowden’s whistle-blowing revelation: The US government is snooping much more than our US Constitution allows on the private communications of its citizens, residents, and even lawmakers. Not to mention the rampant electronic eavesdropping being carried out by our spies hacking Internet and phone systems in most ...
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Why Privacy Is a Luxury in the Next Generation of Computing by Patricia Seybold in Online, Mobile & ITScott Jordan is a member of Patty’s Pioneers, and he serves as the curator for our private online discussion group, providing a literal flood of savory tidbits for our minds throughout the day. In addition to his uncanny ability to spot the most interesting technology trends that will pique our ...
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Maybe Blackberry isn't Dead after all? by Patricia Seybold in Online, Mobile & ITI didn't even pay attention to the Blackberry 10 Launch. Despite the fact that I'm still a satisfied Crackberry user (since I LIVE in email) and I need a decent keyboard), like most people, I had written RIM/Blackberry off. Not necessarily for myself, but as a key player in the ...
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Amazon’s AutoRip: Will It Lure Customers Off iTunes? by Patricia Seybold in Online, Mobile & ITI think that Amazon’s AutoRip is brilliant, including the way the company just quietly started doing it, surprising and delighting most customers who suddenly discovered that they had a whole online music library of music they loved that they didn’t have to create or buy. Watching what happens with AutoRip ...
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What Technologies Did You Find Useful for Holiday Shopping? by Patricia Seybold in Online, Mobile & ITI did much of my holiday shopping in local stores and/or with local craftspeople. But I also did a fair amount online. It's just the easiest way to locate just about anything that anyone wants. What I didn't do this year was use my mobile phone for either browsing or ...
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How do we feel about "personalized pricing"? by Patricia Seybold in Online, Mobile & ITThe Wall Street Journal published a useful article, Websites Vary Prices, Deals Based on Users' Information. It talks about the ways in which Staples (and other e-tailers) use customers' IP addresses and location to provide pricing that differs by as much as 8%. The algorithm appears to be based on ...
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Why Big Data Matters by Patricia Seybold in Online, Mobile & ITI have been following trends in "Big Data" for some time now, although we haven't written much about it... There is SO much information being generated by sensors and behavior that is now being gathered and aggregrated and analyzed, it's hard to wrap our minds around it. Google search is ...
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I Thought I was the only one who found iTunes Hard to Use... by Patricia Seybold in Online, Mobile & ITBut then I saw this great article in Slate--- Won’t Someone Take iTunes Out Back and Shoot It? Apple's Horrible, Bloated Program Needs to Die This explains a lot...After reading this, I don't think I'll bother with the latest version of iTunes ...if Apple will let me keep using iTunes ...
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Welcome to the New and Improved Customers.com by Ronni Marshak in Online, Mobile & ITWelcome to the new and improved Customers.com website! We are very excited about the results of the two years of planning, development, and testing that we’ve done. The new site should help you navigate more easily to the exact content that you are looking for and information should be easier ...
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Any Reactions to New iPad Mini?? by Patricia Seybold in Online, Mobile & ITApple announced its 7.9" iPad Mini today. I didn't get a chance to watch the announcement since I was on a plane, but, according to the WSJ, Apple said pricing for the iPad Mini would start at $329 for a version with 16 gigabytes of memory and Wi-Fi wireless access. ...
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Apple vs. Amazon: How Will Consumer Electronics Impact Mobile E-Wallets? by Patricia Seybold in Online, Mobile & ITNow that both Amazon and Apple have announced their major new consumer electronics products for the 2012 holiday season, the predictable techno-weany comparisons will dominate the hype. Everyone loves new gadgets! Especially those with high-resolution screens and screamingly fast access to rich media. But I've been thinking about a different ...
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What Most People Want in an E-Wallet by Patricia Seybold in Online, Mobile & ITE-wallets will be like mobile phones themselves. We didn’t know we needed them until we have them. What do people care about the most? Here’s a list of customers’ requirements we’ve discovered, in rough priority order: Don’t let my account information be seen or used by anyone; even the person ...
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Will You Use an E-Wallet on Your Mobile Phone? If so, whose? by Patricia Seybold in Online, Mobile & ITStarting this fall, e-wallets will become available for our mobile phones. When I use the term “e-wallet,” I’m talking about enabling consumers to pay for things using their mobile phones and to pay each other via mobile phone. No cash, no plastic credit cards, no checks needed. You carry your ...
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How Alaska Airlines Evolved its Mobile Strategy by Patricia Seybold in Online, Mobile & ITJust about every airline now offers mobile apps and a mobile-optimized website. That's because travelers rely on their mobile devices to get things done while on the go. Alaska Airlines' mobile journey to-date is informative because the company has changed its implementation strategy a couple of times since 2005 and ...
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Mobile Phone Users: Know How to Protect Your Privacy by Patricia Seybold in Online, Mobile & ITWho Is Collecting Data about Lost Smartphones? I was curious about where the data came from for this graphic, so I dug a bit further. Mobile security provider, Lookout, aggregates the information from its 15 million smartphone customers in 170 countries around the world and publishes that aggregated information. (It’s ...
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Disconnect from being Tracked! by Patricia Seybold in Online, Mobile & ITIn an era in which customers are supposed to be in control, we feel very much out of control! And it's too hard to turn everything off that needs to be turned off! Disconnect.Me to the Rescue! Here's a link to a YouTube video you really need to watch. It's ...
