E-Commerce, Online, Mobile
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Five Reasons to Put Your Business in the Cloud
How SaaS Is Changing Ecommerce and the Software Industry, and What You Should Do About It
by Susan AldrichSaaS has democratized advanced capabilities that had been available only to top tier sites, signaling a revolution in how software is consumed. Learn why SaaS is so hot. Prepare your checklist for finding the right SaaS for your company. -
Nature's Scitable: Going Mobile
Why Scitable Chose a Mobile Web Strategy Over a Mobile App Strategy for Its First Mobile Initiative
by Patricia SeyboldWhat’s the best mobile strategy to embrace if you want to reach mobile users around the world and get optimized search placement? Here’s what Nature Education’s Scitable division did. -
WikiLeaks Will Catalyze a Huge Data Security Backlash
Patty's Pioneers' Predictions for 2011
by Peter HorneReactions to WikiLeaks will cause massive capital investment in information security causing a significant stimulus to the IT industry in 2011. 2011 will also herald the beginning of major decline in freedom on the Web -
Mobile Web and Video Clog the Internet; Tablet Glut
A Few 2011 Predictions
by Andrew Seybold2011 sees the introduction of over 50 new tablets. Winners will be: Apple, RIM (Playbook), Samsung, and Motorola. FCC’s recent action on Net Neutrality will be overturned. Streaming video will clog Internet pipes. -
Designing/Refining Your Mobile Strategy
Fourteen Approaches to Consider as You Reach Out to Customers Using Mobile Devices
by Patricia SeyboldMobile phones will soon surpass computers as the most prevalent way to do business online. Your business needs a mobile strategy. Here’s how to think about it. -
Side-by-Side Comparison of Six Recommendations Solutions
Spreadsheet Lays Out Vendor Performance from Avail, Baynote, Certona, Loomia, Omniture, and RichRelevance against Our Detailed Requirements
by Susan AldrichOur side-by-side comparison spreadsheet analyzes six leading recommendations solutions. -
Facebook Tries to Clean Up Its Privacy Act
Can Facebook Users Really Expect Any Privacy Protections?
by Patricia SeyboldWill Mark Zuckerberg pay attention to customers' desire to control the information they share through applications that connect with the Facebook platform? -
Avail Intelligence Behavioral Merchandising
Platform Automates Merchandising, Recommendations, Social Search
by Susan AldrichIf you are in retail or B2B ecommerce, Avail Behavioral Merchandising should be on your short list. Avail Intelligence’s solution, among the most mature on the market, with unique support for collaborative merchandising and strong client care. -
Omniture Recommendations
Integration with Powerful Omniture Marketing Suite
by Susan AldrichIf you are in ecommerce, publishing, or advertising, Omniture Recommendations should be on your short list. Omniture’s marketing suite is very strong, with a scalable hosting infrastructure, and Omniture’s client care support marketers cross channel. -
Demandware eCommerce Platform Winter '10
Metrics-Driven Merchandising and a Comprehensive Sample Store Strengthen an Attractive SaaS Ecommerce Platform
by Mitchell KramerThis in-depth evaluation of Demandware eCommerce, with its hosted multi-tenant deployment, reveals very good merchandising, and analytic functionality, but not-so-good assisted-service. -
2009 Ecommerce Product and Supplier Update
A Very Good Year in Ecommerce
by Mitchell KramerGet the details about customer growth, product activity, and company performance for the six leading ecommerce platform suppliers in 2009. -
Venda Enterprise
Excellent Merchandising and Customer Service with SaaS Deployment for Retailers
by Mitchell KramerOur in-depth evaluation of Venda Enterprise, the ecommerce platform from privately-held and NY, NY-based Venda, Inc. designed for rapid, SaaS deployment by merchandisers and used by 140 retailers in North America and Europe. -
Elastic Path Commerce 6.2
Robust Ecommerce Framework Based on Open Source Components
by Mitchell KramerThis is our in-depth evaluation of Elastic Path Commerce offering, Elastic Path Commerce, an open source-based platform geared for heavy customization and deep integration. -
How Custom Product Design Can Spawn Customer-Centric Ecosystems
How National Semiconductor, CustoMax, and Zazzle Built Vibrant Ecosystems
by Patricia SeyboldThree companies in different industries—CustoMax, National Semiconductor, and Zazzle—have built vibrant customer-centric ecosystems to let customers design their own products. -
Recommendation Evaluation Framework, Version 1
Evaluating Recommendation Engines, Platforms or Services
by Susan AldrichRecommendations are hot, solving problems from order size to search to personalization. We identify the key criteria for selecting a recommendation solution. -
Google Android vs. Apple iPhone
Whose Application Ecosystem Will Win?
by Patricia SeyboldGoogle Android vs. Apple iPhone: Which mobile phone platform and ecosystem will attract more customers and applications? What should your company’s strategy be? -
Comparing Deployment Options for CX Apps
On-Premise, Hosted Single-Tenant, and Hosted Multi-Tenant
by Mitchell KramerHosted multi-tenant deployments offer huge advantages and benefits over on-premise and hosted single-tenant deployments for CX apps. Read this report to understand how you can capture those advantages and benefits for your CX. -
Search Product and Company Update 2H2008
Surprisingly Successful Second Half Caps Economic Challenge of 2008
by Susan AldrichDespite the U.S. recession, the search vendors on my watch list performed quite well during the first half. -
FiftyOne: Enabling International Customers to Buy from U.S. E-Tailers
E-Commerce Services that Extend Your Reach into Canada and Europe
by Mitchell KramerFiftyOne, from E4X, Inc., is a software and services offering that extends your existing ecommerce system with comprehensive support for checkout, fulfillment, and customer service to make it easy for international customers to do business you. -
Ecommerce Search Evaluation: Omniture Merchandising
Ecommerce Search, Merchandising, and Marketing
by Susan AldrichOmniture Merchandising provides a very strong search, navigation, marketing, and merchandising platform for retailers, that should be on your short list.
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